Pay query

How you get paid

We ensure you are paid on a weekly basis on a Friday. The payment is made via BACS transfer straight into your bank account - normally the money will reach your account at 00.01 on Friday morning, but you should be aware that this isn't always the case and it can be at any point on Friday.

The bank account should be in your name. We will refuse to pay to someone else's account unless approved otherwise. 

We can, in some instances and depending on your job role, pay you as a Limited Company and we will need certain documents should you wish to progress this route. We are unable to pay any other types of self employment, ie sole trader etc.

Pay queries

Please send us across any payroll queries you may have to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will get back to you asap. Please ensure to submit all below information in your email. 


Full Name
Telephone number
National Insurance Number
Please use this section for wage queries
Week commencing
List hours and place you worked
How many hours were you paid?
How many hours are you missing?

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